Over the past couple of months, we’ve been dropping not so subtle hints about our mission to ‘redefine’ the title insurance experience for the real estate buyers and agents we work with. It’s because we are so passionate (and excited!) about what we’ve dreamed up and what we’ve been able to accomplish so far. For us, it’s not just being part of the home buying process, but having a positive impact on the overall experience of each and every one of our clients.
We’ve learned that the little things can mean just as much as the big things when it comes to the closing process. From prompt, follow-up emails and text reminders to off-site closings at the home buyer’s convenience, we strive to personalize every transaction and make it unique to each real estate buyer.
In other words: it’s not just another deal. We understand that we protect one of the most important investments in people’s lives, and it’s a job we take seriously (but not too seriously). We work hard and have lots of fun while we’re at it! But don’t just take our word for it. Here’s what some of our awesome clients are saying about us.
They are super innovative, they’re right on top of things. They know everything that’s going on with every transaction at all times. It’s unlike any other title company, I won’t work with anybody else. -Kara Robbins
They do everything! They’re a great team player, they’re always on time. Fast, efficient and always do the job right. -Chad Palmer
They do things different than other companies, they’re very involved…they want us to grow and continue to gain business, and you don’t usually see that with other companies. -Tom Harrison
It’s a whole different experience within the title industry…my clients have really appreciated the customer service and the personal touch that they give to every single transaction. -Derrick Clark
We feel important every time we talk to them, they make us feel like our deal is THE deal. -Marcela Reading
They’re prompt, they’re fast, they have amazing customer service. So many things about them that they just do better than anyone else. -Derrick Clark
There’s a lot of title companies and you have a lot of options but Novation is the most knowledgeable, the best people in and outside of the office, someone that you can count on every step of they way. -Lance Paulson
See how awesome our clients are? Now it’s our turn to brag about them…
We wouldn’t be who we are without our real estate buyers, agents and lenders. We believe that we attract what we put our attention, energy and focus on, and our clients are the perfect indication that we are doing something right! They make what we do enjoyable and give us purpose. We are grateful to all of them for choosing us to close with, because we know they have a choice.
We look forward to the opportunity to continue to serve you in the future!
–The Novation Team